Privacy Policy

Privacy Policy for Private Desert Safari Dubai

Introduction

Welcome to Private Desert Safari Dubai’s online platform! We are dedicated to providing an exceptional user experience while prioritizing your privacy and data protection. This comprehensive Privacy Policy explains how we handle the personal information you share with us when you use our website, applications, or services. By accessing or using our offerings, you consent to the practices described herein.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please be informed that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before engaging with such services.

Processing Activities

Our Privacy Policy guides how we interact and process your personal information in the following scenarios:

  • Using Our Applications and Services: As an authorized user, your account details, preferences, and service interactions are recorded for personalized experiences and service improvements.
  • Visiting Our Websites: When you explore our sites, we may collect certain data, such as IP addresses, browser type, operating system, and page views, to enhance navigation and content delivery.
  • Communication with Us: We communicate with users through various channels, including email, telephone, SMS, or newsletters. You have the option to unsubscribe from these communications at any time.

Personal Data Collection

We collect several types of personal data to deliver and improve our services:

Account Information:

  • User names or unique identifiers
  • Registration details
  • Contact information (email, phone number)

Payment Information:

  • Financial data related to transactions, including payment method details and billing addresses.

Financial Information:

  • Banking information, if provided for secure online payments.

Purchase Information:

  • Details about products or services purchased from us, such as order history and preferences.

Mobile Device Identifiers:

  • Unique device identifiers, device type, operating system, and mobile network data to personalize content and improve performance.

Location Data:

  • GPS coordinates or other location-based information used for mapping and offering location-specific services.

Feedback and Reviews:

  • Comments, suggestions, and ratings you provide to help us enhance our products and services.

Social Media Information:

  • If you interact with us on social media platforms, we may collect your profile information, user preferences, and content you choose to share.

Product Information:

  • Details about the products or services you show interest in, including browsing behavior and product preferences.

We obtain this data through direct user input, automated collection tools, and partnerships with third parties who assist us in delivering a seamless user experience.

Cookies

We use cookies to enhance your online experience and gather valuable insights for service improvement:

  • Strictly Necessary Cookies: These ensure basic functions of our website, such as navigation and session management.
  • Preference Cookies: They remember your preferences, language settings, and display options to provide a customized user experience.
  • Analytics Cookies: Used to collect aggregated data about how visitors interact with our site, helping us understand user behavior and improve performance.

Users have the option to manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data for as long as it is necessary or relevant for the purpose collected, including:

  • Maintaining user accounts and providing personalized services.
  • Complying with legal obligations and regulatory requirements.
  • Conducting market research and improving our products and services.

Once the data is no longer required, we securely delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Encryption of sensitive data during transmission and storage.
  • Access controls and monitoring to ensure that only authorized personnel can access confidential data.
  • Regular security audits and updates to protect against potential threats.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have specific rights regarding personal data:

  • Access: The right to request access to the personal information we hold about you.
  • Rectification: Ability to rectify inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Request for deletion of your personal data under certain circumstances.
  • Restriction: Limitation on how we process your data in specific situations.
  • Portability: Right to receive your personal data in a structured, commonly used format.
  • Objection: Ability to object to the processing of your data for specific purposes.
  • Non-Discrimination: Protection from unfair treatment due to exercising your data rights.

To exercise these rights or have any data-related queries, please contact our Privacy Team via email at [email protected] or by post to the address provided on our website. We will respond to your request promptly and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant modifications will be posted on this page, and the updated policy will take effect immediately upon publication. We encourage users to review this page periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to privacy or data protection:

  • Email: [email protected]
  • Postal Address: [Privacy Team Address], Private Desert Safari Dubai, [City, Country]